All Systems Operational

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Cognigy SaaS Service Health

Uptime over the past 90 days. View historical uptime.
app ? Operational
90 days ago
99.99 % uptime
Today
https://insights-api-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
https://api-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://webchat-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg ? Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-web-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
voicegateway health check Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-app-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
app-us ? Operational
90 days ago
99.99 % uptime
Today
https://odata-app-us.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
vg-us ? Operational
90 days ago
99.99 % uptime
Today
https://api-vg-us.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://vg-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
app-uk ? Operational
90 days ago
99.99 % uptime
Today
https://app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app-uk.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app-uk.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://api-app-uk.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://webchat-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-uk ? Operational
90 days ago
99.99 % uptime
Today
https://api-vg-uk.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
au-02 ? Operational
90 days ago
99.99 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-au-02.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
https://api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-au ? Operational
90 days ago
100.0 % uptime
Today
https://api-vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
trial ? Operational
90 days ago
99.99 % uptime
Today
https://webchat-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
https://odata-trial.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.98 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
99.99 % uptime
Today
https://trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial.cognigy.ai/ Operational
90 days ago
100.0 % uptime
Today
https://endpoint-trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
vg-trial ? Operational
90 days ago
100.0 % uptime
Today
voicegateway health check Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
test-api Operational
vg-trial-us ? Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
trial-us ? Operational
90 days ago
99.99 % uptime
Today
https://odata-trial-us.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
https://liveagent-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 19, 2025

No incidents reported today.

Jun 18, 2025
Environment au-02 upgrade : Cognigy.AI v2025.12.2
Completed - The scheduled maintenance has been completed.
Jun 18, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 17, 23:31 CEST
Environment trial-us upgrade : Cognigy.AI v2025.12.2
Completed - The scheduled maintenance has been completed.
Jun 18, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 17, 23:31 CEST
Environment app-us upgrade : Cognigy.AI v2025.12.2
Completed - The scheduled maintenance has been completed.
Jun 18, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 10:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 17, 23:31 CEST
Environment app-uk upgrade : Cognigy.AI v2025.12.2
Completed - The scheduled maintenance has been completed.
Jun 18, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 17, 23:22 CEST
Environment app upgrade : Cognigy.AI v2025.12.2
Completed - The scheduled maintenance has been completed.
Jun 18, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 17, 23:21 CEST
Jun 17, 2025
Environment au-02 upgrade : Cognigy.AI v2025.12.1
Completed - The scheduled maintenance has been completed.
Jun 17, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 16, 19:19 CEST
Environment trial-us upgrade : Cognigy.AI v2025.12
Completed - The scheduled maintenance has been completed.
Jun 17, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 16, 18:03 CEST
Environment app-us upgrade : Cognigy.AI v2025.12
Completed - The scheduled maintenance has been completed.
Jun 17, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 10:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 16, 18:03 CEST
Environment app-uk upgrade : Cognigy.AI v2025.12.1
Completed - The scheduled maintenance has been completed.
Jun 17, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 16, 18:03 CEST
Environment app upgrade : Cognigy.AI v2025.12
Completed - The scheduled maintenance has been completed.
Jun 17, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 17, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 16, 18:02 CEST
Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025

No incidents reported.

Jun 11, 2025
Environment vg-au upgrade : Cognigy Voice Gateway v2025.12
Completed - The scheduled maintenance has been completed.
Jun 11, 18:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 10, 18:46 CEST
Environment au-02 upgrade : Cognigy.AI v2025.12 , Cognigy Live Agent v2025.12
Completed - The scheduled maintenance has been completed.
Jun 11, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 16:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 10, 18:46 CEST
Environment vg-us upgrade : Cognigy Voice Gateway v2025.12
Completed - The scheduled maintenance has been completed.
Jun 11, 12:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 10:03 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 10, 18:34 CEST
Environment app-us upgrade : Cognigy.AI v2025.12 , Cognigy Live Agent v2025.12
Completed - The scheduled maintenance has been completed.
Jun 11, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 10:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 10, 18:33 CEST
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2025.12
Completed - The scheduled maintenance has been completed.
Jun 11, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 10:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 10, 18:34 CEST
Environment trial-us upgrade : Cognigy.AI v2025.12 , Cognigy Live Agent v2025.12
Completed - The scheduled maintenance has been completed.
Jun 11, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 10, 18:33 CEST
Environment vg-uk upgrade : Cognigy Voice Gateway v2025.12
Completed - The scheduled maintenance has been completed.
Jun 11, 06:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 04:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 10, 18:37 CEST
Environment app upgrade : Cognigy.AI v2025.12 , Cognigy Live Agent v2025.12
Completed - The scheduled maintenance has been completed.
Jun 11, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 10, 18:36 CEST
Environment voicegateway upgrade : Cognigy Voice Gateway v2025.12
Completed - The scheduled maintenance has been completed.
Jun 11, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 04:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 10, 18:37 CEST
Environment app-uk upgrade : Cognigy.AI v2025.12 , Cognigy Live Agent v2025.12
Completed - The scheduled maintenance has been completed.
Jun 11, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 10, 18:37 CEST
Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025
Environment au-02 upgrade : Cognigy.AI v2025.11.1
Completed - The scheduled maintenance has been completed.
Jun 6, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 5, 19:55 CEST
Environment trial-us upgrade : Cognigy.AI v2025.11.1
Completed - The scheduled maintenance has been completed.
Jun 6, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 5, 19:53 CEST
Environment app-us upgrade : Cognigy.AI v2025.11.1
Completed - The scheduled maintenance has been completed.
Jun 6, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 10:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 5, 19:52 CEST
Environment app-uk upgrade : Cognigy.AI v2025.11.1
Completed - The scheduled maintenance has been completed.
Jun 6, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 5, 19:47 CEST
Environment app upgrade : Cognigy.AI v2025.11.1
Completed - The scheduled maintenance has been completed.
Jun 6, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 6, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jun 5, 19:46 CEST
Jun 5, 2025

No incidents reported.

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