All Systems Operational

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Cognigy SaaS Service Health

Uptime over the past 90 days. View historical uptime.
app ? Operational
90 days ago
99.99 % uptime
Today
https://insights-api-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
https://api-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://webchat-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg ? Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-web-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
voicegateway health check Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-app-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
app-us ? Operational
90 days ago
99.99 % uptime
Today
https://odata-app-us.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
vg-us ? Operational
90 days ago
99.99 % uptime
Today
https://api-vg-us.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://vg-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
app-uk ? Operational
90 days ago
99.99 % uptime
Today
https://app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app-uk.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app-uk.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://api-app-uk.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://webchat-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-uk ? Operational
90 days ago
99.99 % uptime
Today
https://api-vg-uk.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
au-02 ? Operational
90 days ago
99.99 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-au-02.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
https://api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-au ? Operational
90 days ago
100.0 % uptime
Today
https://api-vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
trial ? Operational
90 days ago
99.99 % uptime
Today
https://webchat-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
https://odata-trial.cognigy.ai/health Operational
90 days ago
99.99 % uptime
Today
Conversation Check Operational
90 days ago
99.98 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
99.99 % uptime
Today
https://trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial.cognigy.ai/ Operational
90 days ago
100.0 % uptime
Today
https://endpoint-trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
vg-trial ? Operational
90 days ago
100.0 % uptime
Today
voicegateway health check Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
test-api Operational
vg-trial-us ? Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
trial-us ? Operational
90 days ago
99.99 % uptime
Today
https://odata-trial-us.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
https://liveagent-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 4, 2025

No incidents reported today.

Apr 3, 2025
Environment app-uk upgrade : Cognigy.AI v4.98.1
Completed - The scheduled maintenance has been completed.
Apr 3, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 2, 18:32 CEST
Environment app upgrade : Cognigy.AI v4.98.1
Completed - The scheduled maintenance has been completed.
Apr 3, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 2, 18:31 CEST
Apr 2, 2025
Health Check Failed
Resolved - False positive from monitoring system.
Apr 2, 22:02 CEST
Identified - False positive in the monitoring system.
Apr 2, 21:53 CEST
Update - False positive in monitoring system.
Apr 2, 21:53 CEST
Investigating - We are currently investigating the issue
Apr 2, 21:03 CEST
Environment vg-au upgrade : Cognigy Voice Gateway v4.98
Completed - The scheduled maintenance has been completed.
Apr 2, 18:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 17:46 CEST
Environment au-02 upgrade : Cognigy.AI v4.98 , Cognigy Live Agent v4.98
Completed - The scheduled maintenance has been completed.
Apr 2, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 17:46 CEST
Environment vg-us upgrade : Cognigy Voice Gateway v4.98
Completed - The scheduled maintenance has been completed.
Apr 2, 12:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 17:36 CEST
Environment vg-trial-us upgrade : Cognigy Voice Gateway v4.98
Completed - The scheduled maintenance has been completed.
Apr 2, 12:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 17:36 CEST
Environment app-us upgrade : Cognigy.AI v4.98 , Cognigy Live Agent v4.98
Completed - The scheduled maintenance has been completed.
Apr 2, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 10:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 17:36 CEST
Environment trial-us upgrade : Cognigy.AI v4.98 , Cognigy Live Agent v4.98
Completed - The scheduled maintenance has been completed.
Apr 2, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 10:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 17:36 CEST
Environment vg-uk upgrade : Cognigy Voice Gateway v4.98
Completed - The scheduled maintenance has been completed.
Apr 2, 06:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 17:37 CEST
Environment voicegateway upgrade : Cognigy Voice Gateway v4.98
Completed - The scheduled maintenance has been completed.
Apr 2, 06:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 17:37 CEST
Environment app-uk upgrade : Cognigy.AI v4.98 , Cognigy Live Agent v4.98
Completed - The scheduled maintenance has been completed.
Apr 2, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 17:37 CEST
Environment app upgrade : Cognigy.AI v4.98 , Cognigy Live Agent v4.98
Completed - The scheduled maintenance has been completed.
Apr 2, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 17:37 CEST
Apr 1, 2025
app-uk - services partially degraded
Resolved - False positive alert from the monitoring system. Environment is still under watch and we will update if there is any change.
Apr 1, 16:23 CEST
Investigating - We are currently investigating this issue.
Apr 1, 15:30 CEST
Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025
Environment app-us upgrade : Cognigy.AI v4.97.1
Completed - The scheduled maintenance has been completed.
Mar 26, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 25, 20:21 CET
Environment app-uk upgrade : Cognigy.AI v4.97.1
Completed - The scheduled maintenance has been completed.
Mar 26, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 25, 20:23 CET
Environment app upgrade : Cognigy.AI v4.97.1
Completed - The scheduled maintenance has been completed.
Mar 26, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 25, 20:22 CET
Mar 25, 2025

No incidents reported.

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

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