Environment au-02 upgrade : Cognigy.AI v2026.3.1
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 2026 - 16:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 10, 2026 16:00-18:00 CET

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Cognigy SaaS Service Health

Uptime over the past 90 days. View historical uptime.
app Operational
90 days ago
99.99 % uptime
Today
https://insights-api-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://api-app.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://webchat-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-web-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-app-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
app-us Operational
90 days ago
99.99 % uptime
Today
https://odata-app-us.cognigy.ai/health Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-us.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://endpoint-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
vg-us Operational
90 days ago
100.0 % uptime
Today
https://api-vg-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
app-uk Operational
90 days ago
100.0 % uptime
Today
https://app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app-uk.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-uk Operational
90 days ago
100.0 % uptime
Today
https://api-vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
au-02 Under Maintenance
90 days ago
99.99 % uptime
Today
Conversation Check Under Maintenance
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Under Maintenance
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Under Maintenance
90 days ago
100.0 % uptime
Today
https://au-02.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://odata-au-02.cognigy.ai/health Under Maintenance
90 days ago
100.0 % uptime
Today
NLU Training Performance Under Maintenance
90 days ago
100.0 % uptime
Today
https://api-au-02.cognigy.ai Under Maintenance
90 days ago
99.99 % uptime
Today
https://endpoint-au-02.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://liveagent-au-02.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://insights-api-au-02.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://webchat-au-02.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
vg-au Operational
90 days ago
100.0 % uptime
Today
https://api-vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
trial Operational
90 days ago
99.99 % uptime
Today
https://webchat-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://odata-trial.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial.cognigy.ai/ Operational
90 days ago
99.99 % uptime
Today
https://endpoint-trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
vg-trial Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
test-api Operational
vg-trial-us Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
trial-us Operational
90 days ago
99.99 % uptime
Today
https://odata-trial-us.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial-us.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://insights-api-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 10, 2026
Environment trial-us upgrade : Cognigy.AI v2026.3.1
Completed - The scheduled maintenance has been completed.
Feb 10, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 9, 17:01 CET
Environment app-us upgrade : Cognigy.AI v2026.3.1
Completed - The scheduled maintenance has been completed.
Feb 10, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 9, 17:01 CET
Environment app upgrade : Cognigy.AI v2026.3.1
Completed - The scheduled maintenance has been completed.
Feb 10, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 9, 16:58 CET
Environment app-uk upgrade : Cognigy.AI v2026.3.1
Completed - The scheduled maintenance has been completed.
Feb 10, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 9, 16:59 CET
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

Feb 7, 2026

No incidents reported.

Feb 6, 2026
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.3
Completed - The scheduled maintenance has been completed.
Feb 6, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 6, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 5, 01:03 CET
Feb 5, 2026
Environment vg-us upgrade : Cognigy Voice Gateway v2026.3.1
Completed - The scheduled maintenance has been completed.
Feb 5, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 5, 01:07 CET
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2026.3.1
Completed - The scheduled maintenance has been completed.
Feb 5, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 4, 16:30 CET
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.3.1
Completed - The scheduled maintenance has been completed.
Feb 5, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 4, 16:20 CET
Feb 4, 2026
Environment vg-au upgrade : Cognigy Voice Gateway v2026.3
Completed - The scheduled maintenance has been completed.
Feb 4, 18:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 16:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 3, 19:20 CET
Environment au-02 upgrade : Cognigy.AI v2026.3 , Cognigy Live Agent v2026.3
Completed - The scheduled maintenance has been completed.
Feb 4, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 16:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 3, 19:20 CET
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2026.3
Completed - The scheduled maintenance has been completed.
Feb 4, 12:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 10:02 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 3, 17:06 CET
Environment vg-us upgrade : Cognigy Voice Gateway v2026.3
Completed - The scheduled maintenance has been completed.
Feb 4, 12:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 10:03 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 3, 17:06 CET
Environment trial-us upgrade : Cognigy.AI v2026.3 , Cognigy Live Agent v2026.3
Completed - The scheduled maintenance has been completed.
Feb 4, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 3, 17:06 CET
Environment app-us upgrade : Cognigy.AI v2026.3 , Cognigy Live Agent v2026.3
Completed - The scheduled maintenance has been completed.
Feb 4, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 3, 17:06 CET
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.3
Completed - The scheduled maintenance has been completed.
Feb 4, 06:03 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 3, 18:16 CET
Environment app-uk upgrade : Cognigy.AI v2026.3 , Cognigy Live Agent v2026.3
Completed - The scheduled maintenance has been completed.
Feb 4, 06:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 04:02 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 3, 18:16 CET
Environment app upgrade : Cognigy.AI v2026.3 , Cognigy Live Agent v2026.3
Completed - The scheduled maintenance has been completed.
Feb 4, 06:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 3, 18:16 CET
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.3
Completed - The scheduled maintenance has been completed.
Feb 4, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 4, 04:03 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 3, 18:16 CET
Feb 3, 2026

No incidents reported.

Feb 2, 2026

No incidents reported.

Feb 1, 2026

No incidents reported.

Jan 31, 2026

No incidents reported.

Jan 30, 2026

No incidents reported.

Jan 29, 2026

No incidents reported.

Jan 28, 2026
Environment au-02 upgrade : Cognigy.AI v2026.2.3
Completed - The scheduled maintenance has been completed.
Jan 28, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 16:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 27, 18:02 CET
Environment app-us upgrade : Cognigy.AI v2026.2.3
Completed - The scheduled maintenance has been completed.
Jan 28, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 27, 16:21 CET
Environment app-uk upgrade : Cognigy.AI v2026.2.3
Completed - The scheduled maintenance has been completed.
Jan 28, 06:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 27, 16:11 CET
Environment app upgrade : Cognigy.AI v2026.2.3
Completed - The scheduled maintenance has been completed.
Jan 28, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 28, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 27, 16:10 CET
Jan 27, 2026
Environment au-02 upgrade : Cognigy.AI v2026.2.2
Completed - The scheduled maintenance has been completed.
Jan 27, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 16:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 26, 19:14 CET
Environment app-us upgrade : Cognigy.AI v2026.2.2
Completed - The scheduled maintenance has been completed.
Jan 27, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 26, 16:42 CET
Environment trial-us upgrade : Cognigy.AI v2026.2.2
Completed - The scheduled maintenance has been completed.
Jan 27, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 27, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 26, 16:42 CET
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