All Systems Operational

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Cognigy SaaS Service Health

Uptime over the past 90 days. View historical uptime.
app Operational
90 days ago
99.99 % uptime
Today
https://insights-api-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://api-app.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://webchat-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-web-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-app-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
app-us Operational
90 days ago
99.99 % uptime
Today
https://odata-app-us.cognigy.ai/health Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-us.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://endpoint-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
vg-us Operational
90 days ago
100.0 % uptime
Today
https://api-vg-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
app-uk Operational
90 days ago
99.99 % uptime
Today
https://app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
99.99 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
https://insights-api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app-uk.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-uk Operational
90 days ago
99.99 % uptime
Today
https://api-vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
99.99 % uptime
Today
au-02 Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-au-02.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-au Operational
90 days ago
100.0 % uptime
Today
https://api-vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
trial Operational
90 days ago
100.0 % uptime
Today
https://webchat-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://odata-trial.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial.cognigy.ai/ Operational
90 days ago
100.0 % uptime
Today
https://endpoint-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-trial Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
test-api Operational
vg-trial-us Operational
90 days ago
99.99 % uptime
Today
https://api-vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
99.99 % uptime
Today
trial-us Operational
90 days ago
100.0 % uptime
Today
https://odata-trial-us.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 14, 2026

No incidents reported today.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Environment vg-au upgrade : Cognigy Voice Gateway v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 18:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:34 CEST
Environment au-02 upgrade : Cognigy.AI v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:34 CEST
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 12:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:19 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:39 CEST
Environment trial-us upgrade : Cognigy.AI v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:19 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:39 CEST
Environment app-us upgrade : Cognigy.AI v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:19 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:39 CEST
Environment vg-us upgrade : Cognigy Voice Gateway v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:19 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:39 CEST
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 06:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:56 CEST
Environment app-uk upgrade : Cognigy.AI v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 04:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:56 CEST
Environment app upgrade : Cognigy.AI v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:54 CEST
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:56 CEST
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 2, 06:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 16:01 CEST
Environment app-uk upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 2, 06:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 16:01 CEST
Environment app upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 2, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 16:01 CEST
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 2, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 16:01 CEST
Apr 1, 2026
Environment vg-au upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 18:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 17:36 CEST
Environment au-02 upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 16:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 17:36 CEST
Environment vg-us upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 12:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 17:18 CEST
Environment trial-us upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 17:18 CEST
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 17:18 CEST
Environment app-us upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 17:18 CEST
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 06:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 16:35 CEST
Environment app upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 16:34 CEST
Environment app-uk upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 16:35 CEST
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 16:35 CEST
Mar 31, 2026

No incidents reported.

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