All Systems Operational

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Cognigy SaaS Service Health

Uptime over the past 90 days. View historical uptime.
app ? Operational
90 days ago
99.99 % uptime
Today
https://insights-api-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
https://api-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://webchat-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg ? Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-web-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
voicegateway health check Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-app-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
app-us ? Operational
90 days ago
99.99 % uptime
Today
https://odata-app-us.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
vg-us ? Operational
90 days ago
99.99 % uptime
Today
https://api-vg-us.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://vg-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
app-uk ? Operational
90 days ago
99.99 % uptime
Today
https://app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app-uk.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app-uk.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://api-app-uk.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://webchat-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-uk ? Operational
90 days ago
99.99 % uptime
Today
https://api-vg-uk.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
au-02 ? Operational
90 days ago
99.99 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-au-02.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
https://api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-au ? Operational
90 days ago
100.0 % uptime
Today
https://api-vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
trial ? Operational
90 days ago
99.99 % uptime
Today
https://webchat-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
https://odata-trial.cognigy.ai/health Operational
90 days ago
99.99 % uptime
Today
Conversation Check Operational
90 days ago
99.98 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
99.99 % uptime
Today
https://trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial.cognigy.ai/ Operational
90 days ago
100.0 % uptime
Today
https://endpoint-trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
vg-trial ? Operational
90 days ago
100.0 % uptime
Today
voicegateway health check Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
test-api Operational
vg-trial-us ? Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
trial-us ? Operational
90 days ago
99.99 % uptime
Today
https://odata-trial-us.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
https://liveagent-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 24, 2025

No incidents reported today.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Environment vg-au upgrade : Cognigy Voice Gateway v4.99
Completed - The scheduled maintenance has been completed.
Apr 16, 18:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 18:44 CEST
Environment au-02 upgrade : Cognigy.AI v4.99 , Cognigy Live Agent v4.99
Completed - The scheduled maintenance has been completed.
Apr 16, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 16:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 18:44 CEST
Environment vg-us upgrade : Cognigy Voice Gateway v4.99
Completed - The scheduled maintenance has been completed.
Apr 16, 12:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 18:44 CEST
Environment vg-trial-us upgrade : Cognigy Voice Gateway v4.99
Completed - The scheduled maintenance has been completed.
Apr 16, 12:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 18:44 CEST
Environment trial-us upgrade : Cognigy.AI v4.99 , Cognigy Live Agent v4.99
Completed - The scheduled maintenance has been completed.
Apr 16, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 18:44 CEST
Environment app-us upgrade : Cognigy.AI v4.99 , Cognigy Live Agent v4.99
Completed - The scheduled maintenance has been completed.
Apr 16, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 10:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 18:44 CEST
Environment vg-uk upgrade : Cognigy Voice Gateway v4.99
Completed - The scheduled maintenance has been completed.
Apr 16, 06:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 18:43 CEST
Environment app-uk upgrade : Cognigy.AI v4.99 , Cognigy Live Agent v4.99
Completed - The scheduled maintenance has been completed.
Apr 16, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 18:43 CEST
Environment voicegateway upgrade : Cognigy Voice Gateway v4.99
Completed - The scheduled maintenance has been completed.
Apr 16, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 18:43 CEST
Environment app upgrade : Cognigy.AI v4.99 , Cognigy Live Agent v4.99
Completed - The scheduled maintenance has been completed.
Apr 16, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 18:43 CEST
Apr 15, 2025

No incidents reported.

Apr 14, 2025
Environment au-02 upgrade : Cognigy.AI v4.98.4
Completed - The scheduled maintenance has been completed.
Apr 14, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 16:00 CEST
Scheduled - We will be undergoing scheduled maintenance during this time.
Apr 14, 08:06 CEST
Environment trial-us upgrade : Cognigy.AI v4.98.4
Completed - The scheduled maintenance has been completed.
Apr 14, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 11, 18:15 CEST
Environment app-us upgrade : Cognigy.AI v4.98.4
Completed - The scheduled maintenance has been completed.
Apr 14, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 10:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 11, 18:15 CEST
Environment app-uk upgrade : Cognigy.AI v4.98.4
Completed - The scheduled maintenance has been completed.
Apr 14, 06:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 11, 18:16 CEST
Environment app upgrade : Cognigy.AI v4.98.4
Completed - The scheduled maintenance has been completed.
Apr 14, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 11, 18:15 CEST
Environment beta-v4 upgrade : Cognigy.AI v4.98.4
Completed - The scheduled maintenance has been completed.
Apr 14, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 11, 18:15 CEST
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

Apr 11, 2025
Environment vg-au upgrade : Cognigy Voice Gateway v4.98.1
Completed - The scheduled maintenance has been completed.
Apr 11, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 10, 18:42 CEST
Environment vg-us upgrade : Cognigy Voice Gateway v4.98.1
Completed - The scheduled maintenance has been completed.
Apr 11, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 10, 18:42 CEST
Environment vg-trial-us upgrade : Cognigy Voice Gateway v4.98.1
Completed - The scheduled maintenance has been completed.
Apr 11, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 10:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 10, 18:42 CEST
Environment voicegateway upgrade : Cognigy Voice Gateway v4.98.1
Completed - The scheduled maintenance has been completed.
Apr 11, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 10, 18:41 CEST
Environment vg-uk upgrade : Cognigy Voice Gateway v4.98.1
Completed - The scheduled maintenance has been completed.
Apr 11, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 10, 18:42 CEST
Apr 10, 2025

No incidents reported.

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