Environment vg-us upgrade : Cognigy Voice Gateway v2026.8
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 2026 - 10:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 2026 10:00-12:00 CEST
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2026.8
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 2026 - 10:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 2026 10:00-12:00 CEST
Environment app-us upgrade : Cognigy.AI v2026.8 , Cognigy Live Agent v2026.8
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 2026 - 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 2026 10:00-12:00 CEST
Environment trial-us upgrade : Cognigy.AI v2026.8 , Cognigy Live Agent v2026.8
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 2026 - 10:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 15, 2026 10:00-12:00 CEST

About This Site

Cognigy SaaS Service Health

Uptime over the past 90 days. View historical uptime.
app Operational
90 days ago
99.99 % uptime
Today
https://insights-api-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://api-app.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://webchat-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-web-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-app-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
app-us Under Maintenance
90 days ago
99.99 % uptime
Today
https://odata-app-us.cognigy.ai/health Under Maintenance
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Under Maintenance
90 days ago
100.0 % uptime
Today
https://api-app-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://app-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://insights-api-app-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://webchat-app-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://liveagent-app-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://endpoint-app-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Under Maintenance
90 days ago
100.0 % uptime
Today
NLU Training Performance Under Maintenance
90 days ago
100.0 % uptime
Today
Conversation Check Under Maintenance
90 days ago
100.0 % uptime
Today
vg-us Under Maintenance
90 days ago
100.0 % uptime
Today
https://api-vg-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://vg-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Under Maintenance
90 days ago
100.0 % uptime
Today
app-uk Operational
90 days ago
99.99 % uptime
Today
https://app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
99.99 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
https://insights-api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app-uk.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-uk Operational
90 days ago
99.99 % uptime
Today
https://api-vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
99.99 % uptime
Today
au-02 Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-au-02.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-au Operational
90 days ago
100.0 % uptime
Today
https://api-vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
trial Operational
90 days ago
100.0 % uptime
Today
https://webchat-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://odata-trial.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial.cognigy.ai/ Operational
90 days ago
100.0 % uptime
Today
https://endpoint-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-trial Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
test-api Operational
vg-trial-us Under Maintenance
90 days ago
99.99 % uptime
Today
https://api-vg-trial-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://vg-trial-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Under Maintenance
90 days ago
99.99 % uptime
Today
trial-us Under Maintenance
90 days ago
100.0 % uptime
Today
https://odata-trial-us.cognigy.ai/health Under Maintenance
90 days ago
100.0 % uptime
Today
https://trial-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://endpoint-trial-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
NLU Training Performance Under Maintenance
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Under Maintenance
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Under Maintenance
90 days ago
100.0 % uptime
Today
Conversation Check Under Maintenance
90 days ago
100.0 % uptime
Today
https://liveagent-trial-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://webchat-trial-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://api-trial-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
https://insights-api-trial-us.cognigy.ai Under Maintenance
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Environment au-02 upgrade : Cognigy.AI v2026.8 , Cognigy Live Agent v2026.8 Apr 15, 2026 16:00-18:00 CEST

The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Posted on Apr 14, 2026 - 19:01 CEST

Environment vg-au upgrade : Cognigy Voice Gateway v2026.8 Apr 15, 2026 16:00-18:00 CEST

The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Posted on Apr 14, 2026 - 19:01 CEST
Apr 15, 2026
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.8
Completed - The scheduled maintenance has been completed.
Apr 15, 06:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 04:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 14, 18:33 CEST
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.8
Completed - The scheduled maintenance has been completed.
Apr 15, 06:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 04:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 14, 18:33 CEST
Environment app-uk upgrade : Cognigy.AI v2026.8 , Cognigy Live Agent v2026.8
Completed - The scheduled maintenance has been completed.
Apr 15, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 14, 18:33 CEST
Environment app upgrade : Cognigy.AI v2026.8 , Cognigy Live Agent v2026.8
Completed - The scheduled maintenance has been completed.
Apr 15, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 14, 18:33 CEST
Apr 14, 2026

No incidents reported.

Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026
Environment vg-au upgrade : Cognigy Voice Gateway v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 18:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:34 CEST
Environment au-02 upgrade : Cognigy.AI v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:34 CEST
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 12:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:19 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:39 CEST
Environment trial-us upgrade : Cognigy.AI v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:19 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:39 CEST
Environment app-us upgrade : Cognigy.AI v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:19 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:39 CEST
Environment vg-us upgrade : Cognigy Voice Gateway v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 10:19 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:39 CEST
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 06:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:56 CEST
Environment app-uk upgrade : Cognigy.AI v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 04:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:56 CEST
Environment app upgrade : Cognigy.AI v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:54 CEST
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.7.1
Completed - The scheduled maintenance has been completed.
Apr 9, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 9, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 8, 18:56 CEST
Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 2, 06:03 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 16:01 CEST
Environment app-uk upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 2, 06:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 16:01 CEST
Environment app upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 2, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 16:01 CEST
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 2, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 2, 04:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Apr 1, 16:01 CEST
Apr 1, 2026
Environment vg-au upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 18:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 16:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 17:36 CEST
Environment au-02 upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 18:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 16:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 17:36 CEST
Environment vg-us upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 12:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:02 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 17:18 CEST
Environment trial-us upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 17:18 CEST
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 12:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 17:18 CEST
Environment app-us upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 12:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 10:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 17:18 CEST
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 06:02 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 16:35 CEST
Environment app upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 06:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 16:34 CEST
Environment app-uk upgrade : Cognigy.AI v2026.7 , Cognigy Live Agent v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:00 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 16:35 CEST
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.7
Completed - The scheduled maintenance has been completed.
Apr 1, 06:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:01 CEST
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Mar 31, 16:35 CEST
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