All Systems Operational

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Cognigy SaaS Service Health

Uptime over the past 90 days. View historical uptime.
app Operational
90 days ago
99.99 % uptime
Today
https://insights-api-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://api-app.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://webchat-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-web-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-app-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
app-us Operational
90 days ago
99.99 % uptime
Today
https://odata-app-us.cognigy.ai/health Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-us.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://endpoint-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
vg-us Operational
90 days ago
100.0 % uptime
Today
https://api-vg-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
app-uk Operational
90 days ago
100.0 % uptime
Today
https://app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app-uk.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-uk Operational
90 days ago
100.0 % uptime
Today
https://api-vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
au-02 Operational
90 days ago
99.99 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-au-02.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://api-au-02.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://endpoint-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-au Operational
90 days ago
100.0 % uptime
Today
https://api-vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
trial Operational
90 days ago
99.99 % uptime
Today
https://webchat-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://odata-trial.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial.cognigy.ai/ Operational
90 days ago
99.99 % uptime
Today
https://endpoint-trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
vg-trial Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
test-api Operational
vg-trial-us Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
trial-us Operational
90 days ago
99.99 % uptime
Today
https://odata-trial-us.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial-us.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://insights-api-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Environment app upgrade : Cognigy.AI v2026.2.1 Jan 23, 2026 04:00-06:00 CET

The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Posted on Jan 22, 2026 - 18:09 CET

Environment app-uk upgrade : Cognigy.AI v2026.2.1 Jan 23, 2026 04:00-06:00 CET

The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Posted on Jan 22, 2026 - 18:09 CET

Environment app-us upgrade : Cognigy.AI v2026.2.1 Jan 23, 2026 10:00-12:00 CET

The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Posted on Jan 22, 2026 - 18:06 CET

Environment trial-us upgrade : Cognigy.AI v2026.2.1 Jan 23, 2026 10:00-12:00 CET

The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Posted on Jan 22, 2026 - 18:06 CET
Jan 23, 2026

No incidents reported today.

Jan 22, 2026

No incidents reported.

Jan 21, 2026
Environment au-02 upgrade : Cognigy.AI v2026.2 , Cognigy Live Agent v2026.2
Completed - The scheduled maintenance has been completed.
Jan 21, 18:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 16:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 20, 20:13 CET
Environment vg-au upgrade : Cognigy Voice Gateway v2026.2
Completed - The scheduled maintenance has been completed.
Jan 21, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 16:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 20, 20:13 CET
Environment vg-us upgrade : Cognigy Voice Gateway v2026.2
Completed - The scheduled maintenance has been completed.
Jan 21, 12:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 10:02 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 20, 20:01 CET
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2026.2
Completed - The scheduled maintenance has been completed.
Jan 21, 12:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 10:02 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 20, 20:01 CET
Environment app-us upgrade : Cognigy.AI v2026.2 , Cognigy Live Agent v2026.2
Completed - The scheduled maintenance has been completed.
Jan 21, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 20, 20:01 CET
Environment trial-us upgrade : Cognigy.AI v2026.2 , Cognigy Live Agent v2026.2
Completed - The scheduled maintenance has been completed.
Jan 21, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 20, 20:01 CET
Environment app-uk upgrade : Cognigy.AI v2026.2 , Cognigy Live Agent v2026.2
Completed - The scheduled maintenance has been completed.
Jan 21, 06:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 20, 20:11 CET
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.2
Completed - The scheduled maintenance has been completed.
Jan 21, 06:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 20, 20:11 CET
Environment app upgrade : Cognigy.AI v2026.2 , Cognigy Live Agent v2026.2
Completed - The scheduled maintenance has been completed.
Jan 21, 06:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 20, 20:10 CET
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.2
Completed - The scheduled maintenance has been completed.
Jan 21, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 21, 04:02 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 20, 20:11 CET
Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.

Jan 15, 2026
Environment vg-au upgrade : Cognigy Voice Gateway v2026.1
Completed - The scheduled maintenance has been completed.
Jan 15, 18:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 16:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 14, 18:25 CET
Environment au-02 upgrade : Cognigy.AI v2026.1 , Cognigy Live Agent v2026.1
Completed - The scheduled maintenance has been completed.
Jan 15, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 16:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 14, 18:25 CET
Environment vg-us upgrade : Cognigy Voice Gateway v2026.1
Completed - The scheduled maintenance has been completed.
Jan 15, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 14, 17:14 CET
Environment app-us upgrade : Cognigy.AI v2026.1 , Cognigy Live Agent v2026.1
Completed - The scheduled maintenance has been completed.
Jan 15, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 14, 17:14 CET
Environment app-uk upgrade : Cognigy.AI v2026.1 , Cognigy Live Agent v2026.1
Completed - The scheduled maintenance has been completed.
Jan 15, 06:03 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 14, 17:07 CET
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.1
Completed - The scheduled maintenance has been completed.
Jan 15, 06:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 14, 17:07 CET
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.1
Completed - The scheduled maintenance has been completed.
Jan 15, 06:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 14, 17:07 CET
Environment app upgrade : Cognigy.AI v2026.1 , Cognigy Live Agent v2026.1
Completed - The scheduled maintenance has been completed.
Jan 15, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 15, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Jan 14, 17:06 CET
Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

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