All Systems Operational

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Cognigy SaaS Service Health

Uptime over the past 90 days. View historical uptime.
app Operational
90 days ago
99.99 % uptime
Today
https://insights-api-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://api-app.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://webchat-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-web-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-app-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
app-us Operational
90 days ago
99.99 % uptime
Today
https://odata-app-us.cognigy.ai/health Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-us.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://endpoint-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
vg-us Operational
90 days ago
100.0 % uptime
Today
https://api-vg-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
app-uk Operational
90 days ago
99.99 % uptime
Today
https://app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
99.99 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
https://insights-api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app-uk.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-uk Operational
90 days ago
100.0 % uptime
Today
https://api-vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
au-02 Operational
90 days ago
99.99 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-au-02.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://api-au-02.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://endpoint-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-au Operational
90 days ago
100.0 % uptime
Today
https://api-vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
trial Operational
90 days ago
99.99 % uptime
Today
https://webchat-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://odata-trial.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial.cognigy.ai/ Operational
90 days ago
99.99 % uptime
Today
https://endpoint-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-trial Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
test-api Operational
vg-trial-us Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
trial-us Operational
90 days ago
100.0 % uptime
Today
https://odata-trial-us.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Feb 22, 2026

No incidents reported today.

Feb 21, 2026

No incidents reported.

Feb 20, 2026
Environment vg-au upgrade : Cognigy Voice Gateway v2026.4.1
Completed - The scheduled maintenance has been completed.
Feb 20, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 16:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 19, 15:34 CET
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2026.4.1
Completed - The scheduled maintenance has been completed.
Feb 20, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 19, 15:04 CET
Environment vg-us upgrade : Cognigy Voice Gateway v2026.4.1
Completed - The scheduled maintenance has been completed.
Feb 20, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 19, 15:04 CET
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.4.1
Completed - The scheduled maintenance has been completed.
Feb 20, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 19, 14:58 CET
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.4.1
Completed - The scheduled maintenance has been completed.
Feb 20, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 19, 14:58 CET
Feb 19, 2026
app-uk - partially down due to mongoDB atlas node down
Resolved - This incident has been resolved.
Feb 19, 19:06 CET
Identified - The issue has been identified and a fix is being implemented.
Feb 19, 18:55 CET
Feb 18, 2026
Environment au-02 upgrade : Cognigy.AI v2026.4 , Cognigy Live Agent v2026.4
Completed - The scheduled maintenance has been completed.
Feb 18, 18:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 17, 18:41 CET
Environment vg-au upgrade : Cognigy Voice Gateway v2026.4
Completed - The scheduled maintenance has been completed.
Feb 18, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 16:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 17, 18:41 CET
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2026.4
Completed - The scheduled maintenance has been completed.
Feb 18, 12:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 10:02 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 17, 18:29 CET
Environment vg-us upgrade : Cognigy Voice Gateway v2026.4
Completed - The scheduled maintenance has been completed.
Feb 18, 12:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 10:02 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 17, 18:29 CET
Environment trial-us upgrade : Cognigy.AI v2026.4 , Cognigy Live Agent v2026.4
Completed - The scheduled maintenance has been completed.
Feb 18, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 17, 18:29 CET
Environment app-us upgrade : Cognigy.AI v2026.4 , Cognigy Live Agent v2026.4
Completed - The scheduled maintenance has been completed.
Feb 18, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 17, 18:29 CET
Environment app-uk upgrade : Cognigy.AI v2026.4 , Cognigy Live Agent v2026.4
Completed - The scheduled maintenance has been completed.
Feb 18, 06:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 17, 18:04 CET
Environment app upgrade : Cognigy.AI v2026.4 , Cognigy Live Agent v2026.4
Completed - The scheduled maintenance has been completed.
Feb 18, 06:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 17, 18:04 CET
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.4
Completed - The scheduled maintenance has been completed.
Feb 18, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 04:02 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 17, 18:04 CET
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.4
Completed - The scheduled maintenance has been completed.
Feb 18, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 18, 04:02 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 17, 18:05 CET
Feb 17, 2026

No incidents reported.

Feb 16, 2026
Environment app-us upgrade : Cognigy.AI v2026.3.2
Completed - The scheduled maintenance has been completed.
Feb 16, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 13, 17:13 CET
Environment trial-us upgrade : Cognigy.AI v2026.3.2
Completed - The scheduled maintenance has been completed.
Feb 16, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 13, 17:13 CET
Environment app-uk upgrade : Cognigy.AI v2026.3.2
Completed - The scheduled maintenance has been completed.
Feb 16, 06:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 13, 17:11 CET
Environment app upgrade : Cognigy.AI v2026.3.2
Completed - The scheduled maintenance has been completed.
Feb 16, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 16, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 13, 17:10 CET
Feb 15, 2026

No incidents reported.

Feb 14, 2026

No incidents reported.

Feb 13, 2026

No incidents reported.

Feb 12, 2026
Environment vg-au upgrade : Cognigy Voice Gateway v2026.3.2
Completed - The scheduled maintenance has been completed.
Feb 12, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 16:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 11, 17:13 CET
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2026.3.2
Completed - The scheduled maintenance has been completed.
Feb 12, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 11, 17:13 CET
Environment vg-us upgrade : Cognigy Voice Gateway v2026.3.2
Completed - The scheduled maintenance has been completed.
Feb 12, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 11, 17:13 CET
Environment voicegateway upgrade : Cognigy Voice Gateway v2026.3.2
Completed - The scheduled maintenance has been completed.
Feb 12, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 11, 17:14 CET
Environment vg-uk upgrade : Cognigy Voice Gateway v2026.3.2
Completed - The scheduled maintenance has been completed.
Feb 12, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 12, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 11, 17:14 CET
Feb 11, 2026

No incidents reported.

Feb 10, 2026
Environment au-02 upgrade : Cognigy.AI v2026.3.1
Completed - The scheduled maintenance has been completed.
Feb 10, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 16:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 9, 18:12 CET
Environment trial-us upgrade : Cognigy.AI v2026.3.1
Completed - The scheduled maintenance has been completed.
Feb 10, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 9, 17:01 CET
Environment app-us upgrade : Cognigy.AI v2026.3.1
Completed - The scheduled maintenance has been completed.
Feb 10, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 9, 17:01 CET
Environment app upgrade : Cognigy.AI v2026.3.1
Completed - The scheduled maintenance has been completed.
Feb 10, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 9, 16:58 CET
Environment app-uk upgrade : Cognigy.AI v2026.3.1
Completed - The scheduled maintenance has been completed.
Feb 10, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 10, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Feb 9, 16:59 CET
Feb 9, 2026

No incidents reported.

Feb 8, 2026

No incidents reported.

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