All Systems Operational

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Cognigy SaaS Service Health

Uptime over the past 90 days. View historical uptime.
app Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://api-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://webchat-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-web-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
https://voicegateway-app-vg.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
app-us Operational
90 days ago
99.99 % uptime
Today
https://odata-app-us.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-us.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://endpoint-app-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
vg-us Operational
90 days ago
100.0 % uptime
Today
https://api-vg-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
app-uk Operational
90 days ago
99.99 % uptime
Today
https://app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://endpoint-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://insights-api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-app-uk.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://api-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-app-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-uk Operational
90 days ago
100.0 % uptime
Today
https://api-vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-uk.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
au-02 Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://odata-au-02.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
100.0 % uptime
Today
https://api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://liveagent-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://insights-api-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-au-02.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
vg-au Operational
90 days ago
100.0 % uptime
Today
https://api-vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-au.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
trial Operational
90 days ago
99.99 % uptime
Today
https://webchat-trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://insights-api-trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
https://odata-trial.cognigy.ai/health Operational
90 days ago
99.99 % uptime
Today
Conversation Check Operational
90 days ago
99.99 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://api-trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial.cognigy.ai/ Operational
90 days ago
99.99 % uptime
Today
https://endpoint-trial.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
vg-trial Operational
90 days ago
100.0 % uptime
Today
Voicegateway Health Check Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
test-api Operational
vg-trial-us Operational
90 days ago
100.0 % uptime
Today
https://api-vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://vg-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
trial-us Operational
90 days ago
99.99 % uptime
Today
https://odata-trial-us.cognigy.ai/health Operational
90 days ago
100.0 % uptime
Today
https://trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://endpoint-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
NLU Training Performance Operational
90 days ago
99.99 % uptime
Today
Load a flow chart (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Update a chart node (Resource API Availability) Operational
90 days ago
100.0 % uptime
Today
Conversation Check Operational
90 days ago
100.0 % uptime
Today
https://liveagent-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://webchat-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
https://api-trial-us.cognigy.ai Operational
90 days ago
99.99 % uptime
Today
https://insights-api-trial-us.cognigy.ai Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 5, 2025

No incidents reported today.

Dec 4, 2025
Environment vg-au upgrade : Cognigy Voice Gateway v2025.24.2
Completed - The scheduled maintenance has been completed.
Dec 4, 18:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 16:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Dec 3, 17:41 CET
Environment au-02 upgrade : Cognigy.AI v2025.24.1
Completed - The scheduled maintenance has been completed.
Dec 4, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 16:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Dec 3, 17:40 CET
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2025.24.2
Completed - The scheduled maintenance has been completed.
Dec 4, 12:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 10:03 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Dec 3, 17:28 CET
Environment vg-us upgrade : Cognigy Voice Gateway v2025.24.2
Completed - The scheduled maintenance has been completed.
Dec 4, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Dec 3, 17:28 CET
Environment trial-us upgrade : Cognigy.AI v2025.24.1
Completed - The scheduled maintenance has been completed.
Dec 4, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 10:02 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Dec 3, 17:28 CET
Environment app-us upgrade : Cognigy.AI v2025.24.1
Completed - The scheduled maintenance has been completed.
Dec 4, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Dec 3, 17:28 CET
Environment vg-uk upgrade : Cognigy Voice Gateway v2025.24.2
Completed - The scheduled maintenance has been completed.
Dec 4, 06:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Dec 3, 17:11 CET
Environment voicegateway upgrade : Cognigy Voice Gateway v2025.24.2
Completed - The scheduled maintenance has been completed.
Dec 4, 06:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Dec 3, 17:11 CET
Environment app-uk upgrade : Cognigy.AI v2025.24.1
Completed - The scheduled maintenance has been completed.
Dec 4, 06:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:02 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Dec 3, 17:11 CET
Environment app upgrade : Cognigy.AI v2025.24.1
Completed - The scheduled maintenance has been completed.
Dec 4, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Dec 3, 17:10 CET
Dec 3, 2025

No incidents reported.

Dec 2, 2025

No incidents reported.

Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025
Environment vg-au upgrade : Cognigy Voice Gateway v2025.24
Completed - The scheduled maintenance has been completed.
Nov 26, 18:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 16:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Nov 25, 18:55 CET
Environment au-02 upgrade : Cognigy.AI v2025.24 , Cognigy Live Agent v2025.24
Completed - The scheduled maintenance has been completed.
Nov 26, 18:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 16:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Nov 25, 18:55 CET
Environment vg-trial-us upgrade : Cognigy Voice Gateway v2025.24
Completed - The scheduled maintenance has been completed.
Nov 26, 12:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Nov 25, 17:40 CET
Environment vg-us upgrade : Cognigy Voice Gateway v2025.24
Completed - The scheduled maintenance has been completed.
Nov 26, 12:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 10:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Nov 25, 17:40 CET
Environment trial-us upgrade : Cognigy.AI v2025.24 , Cognigy Live Agent v2025.24
Completed - The scheduled maintenance has been completed.
Nov 26, 12:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 10:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Nov 25, 17:40 CET
Environment app-us upgrade : Cognigy.AI v2025.24 , Cognigy Live Agent v2025.24
Completed - The scheduled maintenance has been completed.
Nov 26, 12:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 10:02 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Nov 25, 17:40 CET
Environment vg-uk upgrade : Cognigy Voice Gateway v2025.24
Completed - The scheduled maintenance has been completed.
Nov 26, 06:02 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 04:02 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Nov 25, 17:18 CET
Environment app-uk upgrade : Cognigy.AI v2025.24 , Cognigy Live Agent v2025.24
Completed - The scheduled maintenance has been completed.
Nov 26, 06:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 04:01 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Nov 25, 17:18 CET
Environment voicegateway upgrade : Cognigy Voice Gateway v2025.24
Completed - The scheduled maintenance has been completed.
Nov 26, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Nov 25, 17:18 CET
Environment app upgrade : Cognigy.AI v2025.24 , Cognigy Live Agent v2025.24
Completed - The scheduled maintenance has been completed.
Nov 26, 06:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 26, 04:00 CET
Scheduled - The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/
Nov 25, 17:18 CET
Nov 25, 2025

No incidents reported.

Nov 24, 2025

No incidents reported.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

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