Environment app upgrade : Cognigy.AI v4.97 , Cognigy Live Agent v4.97

Scheduled Maintenance Report for Cognigy Shared SaaS

Completed

The scheduled maintenance has been completed.

Posted Mar 19, 2025 - 06:01 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Mar 19, 2025 - 04:01 CET

Scheduled

The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/

Posted Mar 18, 2025 - 17:55 CET

This scheduled maintenance affected: app (https://insights-api-app.cognigy.ai, https://liveagent-app.cognigy.ai, Update a chart node (Resource API Availability), NLU Training Performance, https://api-app.cognigy.ai, https://app.cognigy.ai, https://odata-app.cognigy.ai/health, https://webchat-app.cognigy.ai, Conversation Check, Load a flow chart (Resource API Availability), https://endpoint-app.cognigy.ai).