Environment app-us upgrade : Cognigy.AI v4.98 , Cognigy Live Agent v4.98

Scheduled Maintenance Report for Cognigy Shared SaaS

Completed

The scheduled maintenance has been completed.

Posted Apr 02, 2025 - 12:01 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 02, 2025 - 10:00 CEST

Scheduled

The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/

Posted Apr 01, 2025 - 17:36 CEST

This scheduled maintenance affected: app-us (https://odata-app-us.cognigy.ai/health, Update a chart node (Resource API Availability), https://api-app-us.cognigy.ai, https://app-us.cognigy.ai, https://insights-api-app-us.cognigy.ai, https://webchat-app-us.cognigy.ai, https://liveagent-app-us.cognigy.ai, https://endpoint-app-us.cognigy.ai, Load a flow chart (Resource API Availability), NLU Training Performance, Conversation Check).