Environment au-02 upgrade : Cognigy.AI v2026.4 , Cognigy Live Agent v2026.4

Scheduled Maintenance Report for Cognigy Shared SaaS

Completed

The scheduled maintenance has been completed.

Posted Feb 18, 2026 - 18:01 CET

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Feb 18, 2026 - 16:00 CET

Scheduled

The Environment will undergo scheduled upgrade during this time. You can find the release notes here: https://docs.cognigy.com/release-notes/release-notes/

Posted Feb 17, 2026 - 18:41 CET

This scheduled maintenance affected: au-02 (Conversation Check, Update a chart node (Resource API Availability), Load a flow chart (Resource API Availability), https://au-02.cognigy.ai, https://odata-au-02.cognigy.ai/health, NLU Training Performance, https://api-au-02.cognigy.ai, https://endpoint-au-02.cognigy.ai, https://liveagent-au-02.cognigy.ai, https://insights-api-au-02.cognigy.ai, https://webchat-au-02.cognigy.ai).