VG health check failing

Incident Report for Cognigy Shared SaaS

Resolved

This incident has been resolved. The Azure STT/TTS service used for the health check was responding slowly. All infrastructure components were operating normally, and there was no impact on customer traffic.

Posted Mar 14, 2026 - 04:00 CET

Investigating

We are currently investigating the issue

Posted Mar 14, 2026 - 03:40 CET

This incident affected: vg-au (Voicegateway Health Check).