Environment au-02, vg-au Upgrade v2025.20

Scheduled Maintenance Report for Cognigy Shared SaaS

Completed

The scheduled maintenance has been completed.

Posted Oct 01, 2025 - 18:00 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 01, 2025 - 16:00 CEST

Scheduled

We will be undergoing scheduled maintenance during this time.

Posted Oct 01, 2025 - 09:53 CEST

This scheduled maintenance affected: au-02 (Conversation Check, Update a chart node (Resource API Availability), Load a flow chart (Resource API Availability), https://au-02.cognigy.ai, https://odata-au-02.cognigy.ai/health, NLU Training Performance, https://api-au-02.cognigy.ai, https://endpoint-au-02.cognigy.ai, https://liveagent-au-02.cognigy.ai, https://insights-api-au-02.cognigy.ai, https://webchat-au-02.cognigy.ai) and vg-au (https://api-vg-au.cognigy.ai, https://vg-au.cognigy.ai).